A willingness to provide outstanding customer service tailored to residents and developers needs alike
Enhancing your environment and enriching your community
Our managers put themselves in the shoes of our clients, as if it was their own home and finances they are looking after
"Our vision is to be the best at what we do and to be different in our approach"


Gem Estate Management Limited

Gem Estate Management Ltd (GEM) delivers comprehensive property management solutions to Leaseholders, Residents’ Management Companies, Developers and Freeholders. Our team of professionals encompass a diverse range of skills enabling them to enrich your experience.

GEM offers a unique and innovative approach, which has been adapted over the years.

As part of the Qdime Group we can offer the entire residential property management solution, or any part thereof. Our ethos is to invest in our staff and in the technology that makes them efficient and effective, leaving them free to focus on exemplary communication and service.

We realise that many leaseholders wish to access our services 24/7, so we have developed a leaseholder portal which can be accessed via ‘MY ACCOUNT’. This allows leaseholders to pay their service charges and ground rent, view their service charge account, find out about any plans for major work on their block or report a maintenance issue.

About Gem

GEM is a property management company, based in Letchworth, that provides a professional management service, regulated by The Association of Residential Managing Agents (ARMA) adhering to ARMA Q service standards.




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Our Services

All services are delivered by experts in their own field, who work for GEM or other companies within the Qdime Group. Staff are trained to emphasise customer service.






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My Account

Register for our online portal. It lets you access information and communicate with us, including:

  • see your financial history
  • make secure payments
  • notify maintenance issues
  • view your site Noticeboard

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A dragonfly’s scientific name is Odonta, which comes from the words “tooth-jawed" because the entomologist (insect scientist), Johann Christian Fabricius, who named them studied the dragonflies’ mouths in order to distinguish the different species. Now their wings are studied as well to classify dragonflies.